Privacy Policy

The Kennedy Real Estate Team & MDKennedy Real Estate Development (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our services.

By using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree with this Policy, please do not use the website or provide personal information to us.

Important Notice Regarding Text Messaging Data

The Kennedy Real Estate Team & MDKennedy Real Estate Development does not share customer opt‑in information, including mobile phone numbers and consent records, with any affiliates or third parties for their own marketing, promotional, or other purposes unrelated to providing our direct services. All text messaging originator opt‑in data is kept strictly confidential and is only used to operate and support our SMS messaging programs.

1. Information We Collect

Personal Information we may collect includes:

Name, email address, phone number, and mailing or property address
Details about real estate inquiries, such as property preferences and timelines
Payment information when you make a purchase or request a paid service
Opt‑in records and timestamps for communication channels (SMS, email, etc.)

Non‑Personal Information may include:

IP address, browser type, operating system, and device information
Website usage patterns, referring URLs, and analytics data
Cookies and similar tracking technologies

Customer Communication Data may include:

Records of inquiries and service requests
Appointment details, preferences, and communication history
Feedback, reviews, and survey responses you choose to provide

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve our real estate and related services
Respond to your questions, inquiries, and service requests
Communicate with you about properties, market updates, appointments, and services you have requested
Send marketing communications and property alerts when you have given appropriate consent
Process transactions and manage billing where applicable
Improve website functionality, user experience, and service offerings
Protect against fraud, unauthorized transactions, and other liabilities
Maintain records of your communication preferences and consent

3. SMS Messaging & Compliance

We offer optional SMS messaging programs to keep you informed about your real estate inquiries and related services. By opting into our SMS messaging services, you agree to receive text messages in accordance with this Privacy Policy and our Terms of Service.

Opt‑In & Consent

You will only receive SMS messages if you have explicitly opted in through a web form, chat widget, scheduling form, or other supported opt‑in method, or where verbal consent is clearly obtained and recorded.
We maintain timestamped records of opt‑in actions and consent language for compliance purposes.
We comply with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and other applicable laws regarding SMS communications.

Opt‑Out Instructions

You can cancel SMS notifications at any time by replying “STOP” to any message you receive from us.
After you send “STOP,” we will send you a final confirmation message and then stop sending you SMS messages, unless you opt in again in the future.
All opt‑out requests are processed promptly and honored in accordance with applicable regulations.

Message Frequency & Content

Message frequency varies based on your level of engagement and the services you have requested (for example, home search updates or appointment reminders).
Messages are directly related to your real estate interests and, where you have given marketing consent, may include property alerts, open house invitations, and market updates.
We do not send promotional SMS messages without specific consent.

Help & Support

Reply “HELP” to any SMS message for assistance, or contact us at connect@thekennedyrealestateteamandmdkennedyrealestatedevelopment.nebulabrandgroup.com .
Customer support is available during our regular business hours.

Carrier Information & Rates

Standard message and data rates may apply.
Wireless carriers are not liable for delayed or undelivered messages.
Supported carriers include AT&T, Verizon, T‑Mobile, and most major and regional U.S. carriers; availability may vary.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (such as customer service and message delivery providers) is permitted, but only to support our messaging programs and only under strict confidentiality obligations.

All use case categories exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties, except for aggregators and providers necessary to deliver the text message services. We implement reasonable data protection measures to safeguard your SMS opt‑in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information.

We may share information in the following limited circumstances:

Service Providers

With trusted third‑party vendors who assist in our operations, such as website hosting, analytics, payment processing, customer relationship management, and appointment scheduling.
With SMS aggregators and providers solely for the purpose of delivering text messages you have consented to receive.
All service providers are contractually required to protect your information and use it only for the services they provide to us.

Legal Requirements

When required by law, regulation, legal process, or governmental request.
To protect our rights, property, or safety, or that of our clients or others.

Business Transfers

In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction, subject to this Privacy Policy or an updated policy that provides similar or stronger protections.

All of the above categories exclude text messaging originator opt‑in data and consent, which will not be shared with any third parties except as necessary to provide the text messaging services as noted above.

5. Data Security

We implement and maintain reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure. These measures may include:

Encryption of sensitive data in transit and at rest where appropriate
Secure access controls and authentication mechanisms
Regular security updates and system monitoring
Employee training on data protection practices
Backup and disaster recovery procedures

Despite our efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. We strive to use commercially acceptable means to protect your information but cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to collect non‑personal information and enhance your experience on our website. Cookies help us:

Analyze site traffic and user behavior
Remember your preferences and settings
Improve website performance and functionality
Measure the effectiveness of our content and services

You can control cookies through your browser settings. If you choose to disable cookies, some features of the Site may not function properly.

7. Your Rights & Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

Access and review the personal information we hold about you
Request corrections or updates to your information
Request deletion of your information, subject to legal obligations
Opt out of marketing emails by clicking “unsubscribe” in our emails
Opt out of SMS messages by replying “STOP” to any message
Withdraw consent at any time for future communications
Request information about how we process your data or lodge a complaint with a supervisory authority if you believe your rights have been violated

To exercise these rights, please contact us using the information in the “Contact Us” section below. We will respond to your request in accordance with applicable laws.

8. Third‑Party Links

Our website may contain links to third‑party websites, services, or applications that are not operated or controlled by us. We are not responsible for the privacy practices or content of those third‑party sites. We encourage you to review their privacy policies before providing any personal information.

This Privacy Policy applies only to information collected by The Kennedy Real Estate Team & MDKennedy Real Estate Development.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the “Effective Date” at the top of this page. For significant changes, we may also notify you by email or by posting a prominent notice on our website.

Your continued use of the website or our services after any updates constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

The Kennedy Real Estate Team & MDKennedy Real Estate Development
Phone: (716) 256-0510
Email: matthew.kennedy0905@gmail.com

By using our website and services, you consent to this Privacy Policy.

SMS Program • Terms of Service: https://www.thekennedyrealestateteam.com/terms-of-use